Lead Client Success Manager

We are looking for a Client Success/Account Manager (Digital Marketing) to lead our team! You will be responsible for overseeing the client success team and ensure team and company goals are met and exceeded.

Responsibilities:

  • Create an inspiring team environment with an open communication culture.
  • Oversee all aspects of your team's accounts.
  • Manage individual accounts and campaigns.
  • Ensure all posts are checked before they go off and all ads are checked in a timely manner.
  • Act as liaison between client and account manager when needed.
  • Hold account managers accountable for all tasks assigned to them.
  • Set clear team goals, delegate tasks, and set deadlines for your team.
  • Hold weekly check-in meetings with each team member. (1-2-1s)
  • Motivate team members.
  • Participate in Sales-Client Success handoffs/calls.

Qualifications:

  • Digital marketing guru
  • Facebook Power Editor
  • Google Adwords& Analytics Certs
  • In depth knowledge of performance metrics
  • Data Driven & Client Obsessed
  • Experience in a managerial role/successfully leading a team
  • Strong project management skills
  • Strong leadership qualities
  • Deadline and detail-oriented

About Us: Mazama Media is a digital marketing and advertising company based in Bend, Oregon, serving local, regional, and national clients. We help define, enhance, and reinforce brand personalities and perceptions, regardless of channel, with an entrepreneurial approach and an uncompromising commitment to outstanding service. Our purpose is to help businesses succeed in an evolving digital world. We are a lean company, and we're continually innovating every day. We have a relaxed work environment with monthly massages, ping pong, kombucha kegs, free snack bar, an outdoor activity policy (under certain conditions, you can take the morning off to enjoy outdoor activities), massage chairs, electric stand-up desks and team outings.

How to Apply: If you are interested in applying for this position, please send a resume, cover letter, a link to your LinkedIn profile, and any other relevant social profiles to  keeli@mazamamedia.com

Apply now
By | 2019-02-15T07:41:17+00:00 February 12th, 2019|Comments Off on Lead Client Success Manager

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